Oil and Gas, Pipelines, Mining, Construction

Assisted a large land surveying organization with a review of their key business processes, including their approach to strategic and operational planning.

Conducted a market assessment and customer satisfaction review for an Alberta manufacturer of oilfield equipment.

Prepared and delivered a series of marketing research seminars for Petro-Canada's Marketing Research Department.

Conducted a major socio-economic impact study for a major Canadian oil and gas firm.  The study was used to support the Company's application to expand a large gas processing plant.

Assisted a major oil and gas company in developing strategy, plans and policy guidelines for their corporate contributors and sponsorships.

Conducted a national marketing research program on behalf of a large oil and gas service firm.  The results of the work were then used to help the company prepare marketing strategy for a new range of products and services.

On behalf of a large oil and gas company, conducted two national customer satisfaction surveys.  The surveys looked at the various elements of the company's retail service station operations.

Facilitated development of "service strategies" for two oil and gas service firms.

For a Western Canadian petroleum supplier, assisted in the introduction and implementation of a Continuous Improvement Program.

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